Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Nectar Swirl ("we," "us," or "our") regarding your use of our website nectar-swirl.com and all related services, content, and features (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.

2. Description of Service

Nectar Swirl provides educational content, cultural programs, and consultancy services related to British traditions, heritage, and customs. Our services include:

• Educational content about British culture and traditions
• Cultural heritage tours and experiences
• Consultancy services on British customs and etiquette
• Newsletter and blog content
• Online resources and educational materials

3. Eligibility

You must be at least 18 years old to use our Service. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian. By using our Service, you represent and warrant that you meet these eligibility requirements.

4. User Accounts and Registration

Some features of our Service may require you to create an account or provide personal information. When creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our Service
• Use our Service for commercial purposes without permission
• Impersonate others or provide false information
• Collect or harvest user information

6. Intellectual Property Rights

6.1 Our Content

All content on our Service, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Nectar Swirl or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes. This license does not include the right to:

• Resell or make commercial use of our Service
• Collect or use product listings or descriptions
• Make derivative use of our Service or content
• Download or copy content except as expressly permitted

6.3 User Content

If you submit content to our Service (reviews, comments, etc.), you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content in connection with our Service.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Booking and Payment Terms

8.1 Service Bookings

When booking our cultural programs or consultancy services:

• All bookings are subject to availability
• Prices are subject to change without notice
• Full payment may be required at time of booking
• Confirmation will be provided via email

8.2 Cancellation and Refunds

Our cancellation and refund policy varies by service type:

• Cultural tours: 48-hour cancellation notice required for full refund
• Consultancy services: 24-hour cancellation notice required
• Educational programs: Cancellation terms specified at booking
• Force majeure events may affect refund eligibility

9. Disclaimers

9.1 Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. Our Service is provided "as is" and "as available" without warranties of any kind.

9.2 Content Accuracy

While we endeavor to provide accurate historical and cultural information, we make no representations or warranties about the completeness, accuracy, or reliability of any content on our Service.

9.3 Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nectar Swirl shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our Service.

Our total liability to you for any claims arising from these Terms or your use of our Service shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nectar Swirl and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use of our Service
• Your violation of any rights of a third party
• Any content you submit to our Service

12. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our Service will cease immediately.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Nectar Swirl regarding your use of our Service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

18. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.